Before Your
Appointment
A little preparation helps us help you faster.
Whether your appointment is remote or in-person, these simple steps can help everything go smoothly and make the most of your time with CBC.
For Remote Appointments
Simple steps for a smooth session
Have Your Computer Turned On
Make sure it's connected to the internet.
Close Private Information
Close any personal or sensitive information you don't want visible during the session.
Have Passwords Available (if needed)
This may include your Windows/Microsoft account, email, or other accounts related to the issue.
Write Down Your Questions
Make a list of the problems or questions you'd like CBC to check so we don't miss anything.
Be Near Your Computer
Please be available at the time of your appointment.
For In-Person Appointments
What to bring and how to prepare
Bring Your Computer
Bring your computer and its power adapter/charger.
Bring Related Accessories
If the issue involves a printer, external hard drive, phone, or other device, please bring it along.
Know Your Login Password
If applicable, have the password for your computer account available.
Make a List of Issues
Write down the problems you've noticed or questions you'd like us to look into.
Arrive on Time
If possible, please arrive a few minutes early so we can start right at your scheduled time.
Helpful Information to Have Ready
These items are not always required, but they can be helpful for many types of service.
Passwords & Logins
Windows or Microsoft account, email accounts, and other logins only if needed for the work.
What Happened?
Let us know what you were doing when the problem started and any error messages you've seen.
Questions for CBC
Write down any questions you have so we can cover everything during your appointment.
Backups & Important Files
Let us know if there's anything especially important on your computer before service begins.
Don't Worry If You Don't Know Everything
You don't need to be a computer expert or know exactly what's wrong. Just tell us what you've noticed, and we'll take it from there. We're here to help, and we'll guide you through everything step by step.
Ready for Your Appointment?
Choose an option below or give us a call.