Computer help.
Right where you are.
Connect with CBC Computer Services for fast, professional remote assistance—without carrying your computer into a repair shop.
Services
CBC Assist
Secure Remote Support
Three simple steps to get the help you need.
Call or text CBC
Contact us first so we can discuss the problem and begin your scheduled support session.
Download CBC Assist
Select the Windows download only when your CBC technician asks you to proceed.
We diagnose and repair
Stay on the phone while we securely connect, explain what we find, and work on the issue.
Help without carrying your computer into a shop.
If your computer has a working internet connection and you can open this page, CBC can often diagnose and repair the problem while you remain comfortably at home.
Remote support is useful for slow computers, error messages, email trouble, program installation, updates, tune-ups, and many other software problems.
A safer way to connect
Simple, straightforward remote support pricing
Payment by credit or debit card is due when service is completed. Some problems may require in-shop service; your technician will let you know.
$11.25 each additional 15 minutes
New York State residents add 8.125% sales tax. Remote support is available by appointment.
Ready to start your remote session?
Stay on the phone with your technician, then use the secure Windows download below.